soft guideINFRASTRUCTURE & ADVISORY

Note 17

Production that only agents touch

Why closing standing human access to production, and letting agents act on approved, temporary, audited access instead, makes production safer, not riskier.

In the platform
AI Factory · for enterprises

Standing access is the attack surface

Most production breaches and outages involve someone, or something holding someone's credentials, that had more access than the moment required. Administrator access that exists all the time, for many people, is the largest attack surface most companies have.

The alternative

People keep authority, not access. Agents do the operating, and every change they make passes through the same narrow door: a plan, an approval by policy or by a named person, access that exists only for that plan and only briefly, and a record of everything that happened.

Getting there

Nobody switches human access off on day one. Agents earn trust level by level, and human access is narrowed as each kind of operation moves to the agents, with an audited emergency path for people that remains. See the six levels of operations autonomy.

Available to enterprises in AI Factory.

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